Terms & Conditions – SoulFull Life Retreats

Welcome to SoulFull Life Retreats. By accessing or using our website, booking a retreat, or purchasing any product or service from us, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

SoulFull Life Retreats (“we,” “our,” “us”) provides wellness retreats, workshops, events, and related services. These Terms & Conditions govern your use of our website and participation in our services. If you do not agree, you should not use this website or book with us.

2. Eligibility

By booking a retreat, program, or event, you confirm that:

  • You are at least 18 years of age, or booking with parental/guardian consent.

  • You are medically, physically, and emotionally fit to participate in retreat activities.

3. Retreat Bookings & Payments

  • Retreat spaces are subject to availability.

  • A deposit (non-refundable unless otherwise stated) may be required to secure your booking.

  • Final payment deadlines will be communicated at the time of booking.

  • Failure to pay on time may result in cancellation of your booking.

4. Cancellations & Refunds

  • Guest cancellations: Cancellation terms will be outlined at the time of booking. Deposits are typically non-refundable.

  • Retreat cancellations by us: In the unlikely event we must cancel, you will be offered a refund or the option to transfer to another retreat.

  • We are not responsible for your travel arrangements (e.g., flights, visas, transfers). Travel insurance is strongly recommended.

5. Health, Wellness & Liability

  • Retreat activities may include yoga, meditation, fitness, excursions, or other wellness practices. Participation is voluntary and at your own risk.

  • By attending, you release SoulFull Life Retreats, its staff, and facilitators from liability for injury, illness, accident, or loss incurred during the retreat, except where required by law.

  • You are responsible for informing us of any medical conditions, allergies, or special requirements in advance.

6. Intellectual Property

All content on this website (including retreat materials, images, and text) is owned by SoulFull Life Retreats or its licensors. You may not copy, distribute, or use it without permission.

7. Privacy & Data Collection

We respect your privacy. This website and services collect and use personal data as follows:

Analytics

  • We collect information such as your browser, network, device, IP address, clicks, and pages visited.

  • This data is shared with Squarespace (our website provider) to analyze site traffic.

Cookies

  • Necessary cookies are always active for site security.

  • Analytics/performance cookies are only used when you consent.

Visitor Data & Customers

  • When you purchase, schedule, or subscribe, we collect details like your name, email, billing/shipping address, and order details.

  • Payments are processed securely via Squarespace Payments and Stripe.

  • Data may also be shared with trusted providers (e.g., Google Places API for address autofill, Zapier for data transfer, email providers).

Form Submissions & Memberships

  • If you fill out a form, we collect only the information you provide.

  • Membership subscriptions collect personal details to provide access.

Emails

  • We may send order/account emails (not optional).

  • Marketing emails are sent only if you opt in; you can unsubscribe anytime.

Blog, Comments, Share Features

  • Posting comments or “likes” may involve sharing your name and browser/device data.

  • If you use share buttons, third-party services may receive your data.

8. Third-Party Services

Our website integrates third-party tools (Squarespace, Stripe, Zapier, etc.). Their use of your information is governed by their own privacy policies.

9. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with the “last updated” date.

10. Governing Law

These Terms are governed by the laws of Florida, United States of America. Any disputes will be resolved under this jurisdiction.

11. Contact Us

For questions about these Terms, please contact:
SoulFull Life Retreats: erin@soulfull-life.com